Our Clients & Testimonials

Delivering Peak Performance in the Back Office Since 1997

Trusted by Leading Organizations Across the Globe

We think boldly about helping your business achieve peak performance and solve today’s critical challenges. And we are committed to delivering extraordinary results. Learn what our clients have to say about their experience working with Auxis.

Client Experiences

What clients say about us

Janelle Souza

Controller

“The Auxis team had the language, the local requirements, and everything that we kind of needed to basically go on this journey with us and collaborate with us to then go into all of these markets.”

Barbara Gomez

CFO, Latin American Beverages

“Auxis’ commitment, accountability and personal, hands-on approach was refreshing. It was very clear that their team was concerned about OUR success. Auxis completely earned our trust and respect.”

Jose Perez

VP Intelligent Automation

“Our relationship with Auxis continues to grow thanks to the professionalism of each of its members, the great work they've done, and the fast delivery times. The commitment that Auxis has put to each project is indisputable.”

Beto Guajardo

President of Focus Brands International

“When we met with Auxis, one of the things that really impressed us was just how willing they were to work with us to create something that was brand new and that had never been done before. Their willingness to co-create with us is something that we had envisioned and definitely made our choice an easier choice.”

Janelle Souza
Controller

Video Testimonials

Hear success stories straight from our customers.

“The flexibility they provided us with, along with the hands-on work, was exceptional. I mean, they were available, you could say, 24x7. Their interest in making the project successful for us was really very impressive. Auxis has proven capability. They have the talent, the people, the knowledge, the expertise, the insight to help drive any organization. I would definitely recommend them to anybody and everyone, and we’ve actually used them in a lot more than just this project.”

“We now look at other opportunities, being 100% aligned with Auxis and knowing that they’re a business partner, up to the challenge, and really could help us better understand and bring greater efficiencies to areas one would not normally consider outsourcing as a first alternative. Auxis has brought tremendous value to our business. They are truly our business partner. As we continue to explore greater efficiencies, greater automation, and just in general areas that we feel we have an opportunity to be better at, we look to them to help us, or in essence, be our partner, hand in hand as we move forward.”

“Auxis has proven to me over and over again that they truly have a vested interest in the things that matter to us, like providing world-class customer service and even controlling costs. What I’ve learned from that is that Auxis is a true, trusted, vested business partner that places a high priority on the very things we value, which are world-class service and providing value to our customers.”

“We were going a hundred miles a minute to get into the Latin America market. They had the language, the local requirements, everything we needed to collaborate and enter these markets. It was a fast process to open up in Mexico and then expand. Now, we’re expanding their services for our North America market, seeing many benefits. We started with one process, and now we’re definitely expanding our role and relationship with them.”

"With Auxis now handling the day-to-day operations, it has freed up a lot of time for us to step out of the weeds and really focus on taking our organization from good to great. We can concentrate on what is important in the longer term, rather than firefighting our way through smaller incidents that take away precious time from talking to customers and developing the long-term outlook."

“This is professionalism from top to bottom at Auxis, whether it’s dealing with the MD of IT services, the global service desk supervisor on a daily basis, or the service desk agent. What we consistently see is that professionalism and willingness to help, which really sold Costa Rica for me.”

“If you’re looking to partner with a firm that can help stabilize your core infrastructure, quickly transition and build a platform for digital transformation and innovation, and truly act as an enabler for the business, rather than being on the sideline, then you would do well to consider Auxis.”

“One of the things I always admired about Auxis is that they never feared telling me the truth. When we faced real issues or things that were going to arise, there was no hiding them. There was no pretending it was no big deal. It would be, ‘Hey, this part’s going to be hard, so let’s go tackle that together.’ There is no perfect solution. So, you want to find people who are willing to understand your issues, bring the right skillset to bear, have the experience and the methodology to apply to your problem, and then develop a solution for you. It’s always been about solutions with Auxis.”

“From the leadership team down to the engineers and technicians, they’re just great. It’s a very well-managed group of people. They’re very transparent, open, and honest, and we feel we have a real partner. They almost feel like, not almost, but they really do feel like they’re an extension of our company.”

“Auxis has helped us comprehensively across all of those fronts. With regard to the UiPath program, the idea of having the agents that can act as orchestrators at a process level and make decisions and control bots and integrations makes a lot of sense. We're excited about it and think that it has a lot of potential.”

“Some of the challenges we had were manually reviewing responses and it was different inquiry types. We want to be able to analyze all of them across the board and we couldn't respond to everything in time. We utilize UiPath, API and UI activities to extract the inquiries from different sources and provide context. We've got a 60% reduction in human intervention, thousand of inquiries across the organization processed per month, and we have the ability to respond to inquiries in different languages. And it's a highly scalable solution. It can handle increased volumes without adding additional human resources. So this was very successful for us.”

“We leaned in and entrusted a partner with whom I had worked in prior roles. We also thought it was important to have the credibility of a partner internally as we were selling RPA to the organization, someone whose core business is technology and RPA. So, in terms of getting buy-in across the organization, having a partner with deep experience in RPA was also going to be a key component in creating organizational alignment around the projects.”

“Auxis provides a unique perspective as an RPA advisor, implementer, and operator of their own robots in the center of excellence in Costa Rica. If you want to be successful with a unique, disruptive idea, you need a boutique consultant, and Auxis is the one to get you there.”

“It didn’t feel like they were outside consultants; they really felt like part of the company. By digging into details, they looked at things we might not have thought of before. It wasn’t just about going through a checklist, but more about understanding the overall objective and developing the steps required to achieve those goals. They achieved this by going very deep, being very hands-on, and focusing on the details of what needed to get done.”

More Client Experiences

"Auxis’ commitment, accountability and personal, hands-on approach was refreshing. It was very clear that their team was concerned about OUR success. Auxis completely earned our trust and respect.”

Barbara GomezCFO, Latin America Beverages | PepsiCo

"With Auxis now handling the day to day IT operations, it’s freed up a lot of time for us to step out of the weeds and focus on how we take our organization from good to great.”

Floris KleijnChief Information Officer | Unilode

"This is professionalism from top to bottom in Auxis. Whether it's dealing with my global service desk supervisor on a daily basis or it's dealing with the service desk agent. What we see is that professionalism and that willingness to help is what came across and really sold it for me for Costa Rica."

Stephen ConwayGlobal Head of IT & Application Support | VistaJet

"Our relationship with Auxis continues to grow thanks to the professionalism of each of its members, the great work they’ve done and the fast delivery times. The commitment that Auxis has put to each project is indisputable. They not only help us automate the process, but also generate value by suggesting improvements that make the final process much more stable in the future."

Jose PerezVP Intelligent Automation | Amerant Bank

"It was important for us to have the credibility of a partner as we were selling RPA to the organization. Having a partner who has deep experience in RPA like Auxis was a key component of creating a sort of organizational alignment around the projects."

Jim DuganChief Revenue Officer | Galls

James UrbanCustomer Services Director | Shoes for Crews

"Auxis has become an excellent partner for our company. We were initially skeptical, having previously tried to outsource some of our accounting functions, without success. Auxis brought the expertise and flexibility to deliver a custom outsourcing solution resulting in improved efficiencies that exceeded our expectations.”

John OlletExecutive VP of Finance | TigerDirect

"Savings were the consequence, not the goal. RPA didn’t mean to simply automate what a human was doing. It meant to perform a complete reengineering of the process, eliminating inefficiencies and exploding the potential of rethinking the way we did things from scratch and without restrictions."

Antonio BaezRegional Administration Director, Americas | Meliá Hotels International

"Having a partner like Auxis who can effectively take on IT operations gives me the capacity to spend more time on understanding both the tactical and strategic needs of the business.”

Chidi AlamsHead of IT and Information Security | Heartland Automotive

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Our Clients & Testimonials

Delivering Peak Performance in the Back Office Since 1997

Trusted by Leading Organizations Across the Globe

Client Experiences

Video Testimonials

More Client Experiences

Start Your Modernization Journey Today!

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