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Focus on Your Core Competencies While Auxis Business Process Outsourcing Services Takes Care of the Rest

Fact: Maintaining high-performing back office services and front office support while also running your business distracts you from the core tasks and competencies that matter most. 

At the same time, macroeconomic pressures like talent shortfalls, accelerating digital transformation, and economic uncertainty have businesses focused on lowering costs, increasing operational efficiency, and shifting attention off non-core functions to strategy and growth.

That’s where Auxis’ Business Process Outsourcing (BPO) Services come in. We deliver value beyond cost savings – transforming your business operations by combining the advantages of nearshore outsourcing with best practices, best-in-class tools, and a reimagined, optimized operating model. 

  • We bring the people, tools, and experience to reinvent business performance. Our unique perspective as experienced advisors, former industry operators, and a hands-on back office service provider allows us to think boldly about transforming business processes across your value chain – accelerating your operational maturity by optimizing quality, efficiency, speed, impact, and cost.
  • We layer the right technology into your business operations and strategy. Fortune 1000 companies across industries have relied on Auxis to assess, strategize, and implement the right digital opportunities. We customize our front and back office BPO solutions to your specific needs, delivering the ability to drive efficiency through automation, enhance customer experiences with generative AI, turn analytics into a competitive advantage, and more.
  • We can reduce operating costs without sacrificing quality. Our location in top nearshore hubs delivers the time zone compatibility, outstanding English language skills, and cultural alignment that drive exceptional communication and performance. As enterprises lean on top-tier partners to outsource more complex business processes, we also offer the highly educated talent, real-time collaboration, robust training, and critical-thinking skills needed to support judgment-intensive activities.
  • Our turnkey BPO services let you focus on what you do best. Combat U.S. hiring challenges with complete, high-performing teams for running critical business operations like finance and accounting, customer service, human resources, and other industry-specific functions.

In today’s disrupted environment, sustainable growth requires constant innovation, speed to market, a customer-centric approach, and a better way of workPartnering with Auxis Business Process Outsourcing Services delivers the confidence that you can focus on your core competencies while we take care of the rest. 

52% of executives outsource critical business functions, seeking new capabilities, business and operating model shifts, the ability to keep pace with technology and regulations, and cost reductions.

- Source: Deloitte Global Outsourcing Survey 2022

Our BPO Services

Auxis delivers customized solutions for back office functions and front office support, offering a wide range of high value-added outsourcing services that include:  

Finance & Accounting

We provide end-to-end finance and accounting outsourcing services including accounts payable, accounts receivable, general accounting, and more.

Customer Service

From order processing to customer support, billing, and collections, we take care of your clients through their end-to-end journey.

Human Resources

We help alleviate the overwhelming number of HR administrative tasks, providing services including payroll administration, HR help desk, leaves and accommodations administration, new employee administration, reporting, and more.

Healthcare Revenue Cycle Management

From insurance pre-authorization to claims processing and collections, we provide end-to-end RCM support for healthcare organizations.

Loan Operations

Our financial services cover the entire loan processing journey, from back-end activities like opening and managing customer applications to front-facing customer support.

Other Business Operation Services

Many industries and clients have other unique business processes that are also ideal candidates for outsourcing with Auxis. Let’s connect to discuss your specific needs.

Digital Transformation

In support of our front- and back-office outsourcing services, we provide a full suite of digital transformation and intelligent automation solutions to optimize your business operations.

Finance & Accounting

Finance & Accounting

We provide end-to-end finance and accounting outsourcing services including accounts payable, accounts receivable, general accounting, and more.

Customer Service

From order processing to customer support, billing, and collections, we take care of your clients through their end-to-end journey.

Human Resources

We help alleviate the overwhelming number of HR administrative tasks, providing services including payroll administration, HR help desk, leaves and accommodations administration, new employee administration, reporting, and more.

Healthcare Revenue Cycle Management

From insurance pre-authorization to claims processing and collections, we provide end-to-end RCM support for healthcare organizations.

Loan Operations

Our financial services cover the entire loan processing journey, from back-end activities like opening and managing customer applications to front-facing customer support.

Other Business Operation Services

Many industries and clients have other unique business processes that are also ideal candidates for outsourcing with Auxis. Let’s connect to discuss your specific needs.

Digital Transformation

In support of our front- and back-office outsourcing services, we provide a full suite of digital transformation and intelligent automation solutions to optimize your business operations.

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The Power of Auxis’ Hybrid Delivery Model

Our BPO approach helps build positive momentum faster and accelerate ROI realization.

We Bring Cutting-Edge Technology
to Help You Work Faster and Smarter

At Auxis, we adapt to your current systems while suggesting additional best-in-class tools to drive higher levels of efficiency, automation, and real-time insights. That includes a full suite of process automation, AI, analytics, and productivity technology, such as: 

Nearshore Pioneer in Latin America

With over 25 years of shared services experience in the region, Auxis’ BPO Services are provided from Latin America’s top nearshore locations. Our customers receive critical advantages like time zone compatibility, strong cultural affinity, and highly educated talent with exceptional English proficiency and familiarity of North American operations.

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Costa Rica

Most mature shared services destination in the Americas, with over 350 multinationals providing business services from the country.

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Colombia

Ranked #1 in Latin America for availability of skilled talent on the IMD World Talent Ranking and ranked #1 on the Offshore BPO Confidence Index.

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Supporting Hubs

Our support hubs offer the best quality, technically skilled talent from top nearshoring destinations including Mexico, Argentina, and Guatemala, and use best practices, technology, and innovation to drive continuous process improvement.

Trusted by Leading Organizations from Mid-Market to Enterprise

Client Experiences

The Auxis Difference

Why Auxis is Different from Other BPO Service Providers

Leveraging our extensive experience as advisors, BPO operators, and industry veterans for more than 25 years, we bring unmatched insights into the best practices and operational strategy for achieving breakthrough performance faster and more cost-effectively. With end-to-end process transformation capabilities and innovative technology solutions, we excel at optimizing your business operations so you can focus on your core competencies. 

We are nearshore outsourcing pioneers, recognized annually on IAOP’s Outsourcing Global 100 list, and continue to stand out as one of the only market leaders with a robust nearshore model. Our global delivery platform in top Latin American hubs like Costa Rica and Colombia combines significant labor arbitrage with high-quality talent, cultural alignment, outstanding English proficiency, and time zone compatibility – driving the real-time communication and collaboration needed to support processes across your value chain. 

Our location in top nearshore markets ensures outsourcing doesn’t sacrifice performance. Partnering with Auxis delivers a deep bench of highly educated talent, helping you beat labor shortages with subject matter expertise and certifications across critical business functions. Our higher-level talent also provides the critical-thinking skills needed as organizations start to outsource more complex, judgment-intensive processes. We further enhance your operations with instant access to high-quality resources with specialized skillsets like analytics, automation, and cybersecurity that can be difficult or expensive to hire at home. 

We understand the unique demands of your industry – and we tailor our solutions to meet your distinctive needs. Whether that means healthcare revenue cycle management processes that merge efficiency with HIPAA compliance, collections models that help CPG companies meet the billing demands of big box retailers, virtual audit and brand protection services for restaurants, or other industry-specific services, we provide practical solutions that help you build modernized, cost-effective operations for your industry. 

We take a business-led approach to technology innovation in your business operations, strategically layering intelligent automation, machine learning, advanced analytics, and more to enable agile decision-making and support your greater organizational goals. At a time that most digital transformation efforts fail, we bring the skills, resources, and experience to ensure effective implementation, sustainable improvements, and organizational adoption. 

We tailor our nearshore business process outsourcing services to match the challenges and opportunities unique to your business. Through our high-touch delivery model and flexible, results-driven approach, we become an extension of your team – optimizing processes, elevating operational visibility, boosting accuracy and compliance, and holding ourselves accountable for value realization.

At Auxis, we believe that your success is our success. As a strategic partner to your business, we go beyond operational support, working as an equal partner to understand what you need to futureproof your operations and set the stage for long-term growth. 

Your Modernized Back Office Operations Await!

We want to learn more about your organization and help you achieve your goals.

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Focus on your core business and let us do the rest. Auxis can help.

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Everest Group PEAK Matrix® for Finance Accounting Outsourcing FAO Services 2024 Assessment mockup
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Everest Group PEAK Matrix® for Finance & Accounting Outsourcing (FAO) Services 2024 Assessment

Auxis recognized as Star Performer and Major Contender