Talent shortages and unprecedented staff turnover. Adding innovation to the recruiting process. Increasing employee benefits, perks, and work-life balance to retain top talent while providing upskilling, employee training and development, career growth opportunities, and a strong company culture.
The list of recruiting and retention challenges confronting human resources (HR) departments goes on and on.
The consequences of inaction can be serious: HR experienced 35% higher turnover than any other job function between July 2021 and June 2022, according to a LinkedIn report. Staff are feeling the frustration of overburdened HR professionals, with 75% of employees asserting that they “don’t trust that their HR leader cares about their needs,” according to an HRMorning report.
Auxis HR Outsourcing Services can help.
With more than 25 years of experience helping companies achieve peak performance in their business operations, our HR solutions offer the best practices, top nearshore talent, and tools and technologies like intelligent automation to give your in-house HR team relief from typical day-to-day HR administrative duties.
Our goal is to save you time and money while optimizing HR performance. For example, reducing your daily workload with high-performing HR help desk services, payroll and benefits administration, onboarding and termination tasks, and more.
We can reduce compliance risk, helping you avoid regulatory penalties.
We also strive to help you improve employee loyalty and engagement. Auxis’ HR teams are held accountable to service-level agreement metrics like payroll accuracy and fast employee response and resolution – providing white-glove HR outsourcing service that increases employee satisfaction.
Located in top nearshore hubs, Costa Rica and Colombia, our service delivery centers offer highly educated talent, cultural alignment, strong English proficiency, neutral accent, and time zone compatibility that drives easy communication, allowing us to function as a true extension of your internal team.
And bonus: our outsourcing HR services mitigate HR turnover by reducing the tedious administrative work that bogs down your HR department, freeing your staff to focus on more interesting and important activities.
Amid the tight labor market, talent management ranks as the top priority for HR leaders across industries. By taking the inordinate amount of administrative duties off your plate, Auxis HR Outsourcing Services allows you to concentrate on what matters most to business success: your people.
- Source: Society of Human Resource Management (SHRM) 2023 Report “HR is Simply Too Much Work"
As a leading HR outsourcing provider, Auxis will help you navigate HR challenges, freeing your internal teams from the burden of tedious administrative tasks so they can focus on talent management and strategy. You can choose to outsource some or all of your day-to-day HR duties, including:
Payroll enrollment, calculation, review, and payment approval.
Federal, state, and local calculations and filings.
Enrollment, changes, terminations, and inquiries.
Structured Level 1 and Level 2 employee support via all communication channels.
Administrative recruiting activities like application intakes, background verification, scheduling interviews, generating offer letters, and more.
Payroll and benefits enrollment, equipment and systems provisioning, orientations, and more.
Severance and liquidation calculations and payments.
Employee status changes, PTO administration and scheduling, new hire requisition management, and handling of employee inquiries.
Managing HR processes and policies for employee time away from work, alternative work arrangements, or workplace accommodations.
Helping avoid potential fines and penalties by ensuring external compliance activities are filed properly and on time across all jurisdictions.
Creating and managing internal HR reports that measure operational performance, service levels, employee data like termination causes, and more.
Payroll enrollment, calculation, review, and payment approval.
Federal, state, and local calculations and filings.
Enrollment, changes, terminations, and inquiries.
Structured Level 1 and Level 2 employee support via all communication channels.
Administrative recruiting activities like application intakes, background verification, scheduling interviews, generating offer letters, and more.
Payroll and benefits enrollment, equipment and systems provisioning, orientations, and more.
Severance and liquidation calculations and payments.
Employee status changes, PTO administration and scheduling, new hire requisition management, and handling of employee inquiries.
Managing HR processes and policies for employee time away from work, alternative work arrangements, or workplace accommodations.
Helping avoid potential fines and penalties by ensuring external compliance activities are filed properly and on time across all jurisdictions.
Creating and managing internal HR reports that measure operational performance, service levels, employee data like termination causes, and more.
Auxis will work with you to define a strong service-level agreement (SLA) framework customized to your specific HR needs and drivers. Important human resources outsourcing SLA metrics often include:
At Auxis, we adapt to your current systems while suggesting additional best-in-class tools to drive higher levels of efficiency, automation, and real-time insights. That includes a full suite of process automation, AI, analytics, and productivity technology, such as:
With over 25 years of shared services experience in the region, Auxis’ BPO services are provided from Latin America’s top nearshore locations. Our customers receive critical advantages like time zone compatibility, strong cultural affinity, and highly educated talent with exceptional English proficiency and familiarity of North American operations.
Most mature shared services destination in the Americas, with over 350 multinationals providing business services from the country.
Ranked #1 in Latin America for availability of skilled talent (IMD World Talent Ranking) and #1 for financial attractiveness in LATAM (Kearney Global Services Location Index).
Our support hubs offer the best quality, technically skilled talent from top nearshoring destinations including Mexico, Argentina, and Guatemala, and use best practices, technology, and innovation to drive continuous process improvement.
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Leveraging our extensive experience as advisors, BPO operators, and industry veterans for more than 25 years, we bring unmatched insights into the best practices and operational strategy for achieving breakthrough results faster and more cost-effectively. With end-to-end process transformation capabilities and innovative technology solutions, we excel at saving you time and money while increasing HR performance and employee satisfaction.
We are nearshore outsourcing pioneers, recognized annually on IAOP’s Outsourcing Global 100 list, and continue to stand out as one of the only market leaders with a robust nearshore model. Our global delivery platform in top Latin American hubs like Costa Rica and Colombia combines significant labor arbitrage with high-quality talent, cultural alignment, outstanding English proficiency, and time zone compatibility – driving the real-time communication and collaboration essential to supporting HR activities.
Our location in top nearshore markets ensures outsourcing doesn’t sacrifice performance. Partnering with Auxis delivers a deep bench of highly educated talent that helps you alleviate surging HR turnover rates and delivers the critical-thinking skills needed as organizations start to outsource more complex, judgment-intensive processes. Our teams also provide outstanding English proficiency, avoiding miscommunication that can impact service delivery at other BPO locations.
We understand the unique demands of your industry – and we tailor our solutions to meet your distinctive needs. Whether that means optimizing processes to merge efficiency with compliance in heavily regulated industries, managing the complexity of HR service delivery for industries with largely remote workforces, or other industry-specific challenges, our practical solutions give your in-house HR team relief from day-to-day administrative duties so they can focus on more important work.
Your success is our success. We tailor our nearshore HR outsourcing services to match the challenges and opportunities unique to your business. Through our high-touch delivery model and flexible, results-driven approach, we become an extension of your team – optimizing human resource processes, elevating operational visibility, delivering white-glove service that increases employee satisfaction, and holding ourselves accountable for value realization.
We take a business-led approach to technology innovation in your HR department, strategically layering intelligent automation, machine learning, generative AI, and more to support business goals. We also deliver best-in-class analytics tools offering real-time insights aimed at helping you improve your HR strategy and performance.
We want to learn more about your organization and help you achieve your goals.
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Are you searching for the space you need to develop a better workforce and become a better business partner? Auxis can help.
Webinar
March 5, 2025 12:00 pm ET
