Increased competition, emerging technologies, globalization, and market volatility require an agile, flexible, cost-effective back office structure.
As a result, an increasing number of organizations are shifting their shared services strategy up the maturity curve into broader, centralized global business services (GBS) operating models that are more multifunctional, can perform higher value services, and serve a greater geography.
Auxis GBS solutions can navigate your business through the challenges and complexities of an end-to-end shared services journey, from strategy and design to implementation and optimization.
Auxis has long stood on the cutting edge of shared services innovation. We trace our roots to our founders’ involvement in PepsiCo’s shared services implementation 25+ years ago – before it became a popular solution for optimizing business operations, improving service quality, and gaining a competitive advantage.
Our unique perspective as experienced advisors, former industry operators, and hands-on BPO providers in Latin America delivers real-world insights for building practical, optimized solutions across industries. We are ready to support your journey whether you are implementing a solution for the first time, migrating from distributed shared services centers (SSC) to a centralized GBS model, or reevaluating your existing support functions.
Our real-world experience as business leaders helps you shape a more effective vision for shared services transformation, moving beyond strategies solely focused on lowering operating costs toward those which drive exceptional productivity, customer experiences, performance, and digital transformation. That can mean optimizing your delivery model, increasing operational efficiencies with streamlined and automated processes, unlocking real-time business insights through data analytics, consistently measuring performance, and more.
We recognize that one business strategy does not fit all – especially as macroeconomic conditions have the C-suite focused on propping up margins and addressing talent shortfalls. whether that means implementing a fully captive center or a hybrid shared services model.
If you do opt for a hybrid structure, we offer quick access to turnkey, high-performing solutions for running critical business operations from our global outsourcing platform in top nearshore markets. We provide complete teams incorporating top talent, less turnover, leading practices, cutting-edge technologies, cost reduction, outstanding English proficiency, and familiarity with North American business operations.
Shared services centers, the backbone of any operation, are being leaned on more than ever as businesses scramble to do more with less. The right global business services consulting partner is key to unlocking the real value of your operation – combining cost reduction with high-quality service and sustainable performance optimization.
